At SWIFTBARD, we want you to be completely satisfied with your purchase. If you are not satisfied for any reason, please review our Refund and Return Policy below.
1. Return Eligibility
Items may be returned within 30 days of receipt if they are unopened and in their original packaging. Perishable items, such as food products, cannot be returned once opened.
2. How to Initiate a Return
To initiate a return, please contact our customer service team at support@swiftbard.com with your order number and the reason for the return. We will provide you with instructions on how to return your item.
3. Refund Process
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain number of days.
4. Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
5. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at support@swiftbard.com.
6. Contact Information
If you have any questions regarding our Refund and Return Policy, please reach out to us at support@swiftbard.com.
